Privacy Policy

This privacy policy sets out how Young H&F collects, uses, and protects your personal information. By providing us with your information, you consent to it being processed in accordance with this policy.

We may update this policy from time to time, so please check back periodically. If we make significant changes, we will notify you on our website or via email.

1. Who We Are

Young Hammersmith & Fulham (Young H&F) is a registered charity (1171749). We support voluntary and community organisations working with children and young people in Hammersmith & Fulham.

Our website (www.younghf.org.uk) is hosted on Squarespace.

2. How We Collect Information

We may collect your personal information when you:

  • Create an online account for our membership portal.

  • Sign up for our events, training, or networks.

  • Submit an enquiry about a project, service, or funding opportunity.

  • Subscribe to our newsletter or other communications.

  • Apply for a grant or youth voice opportunity.

3. What Information We Collect

We may collect:

  • Basic contact details (name, email, phone number, organisation).

  • Job role or organisational details, where relevant.

  • Information you provide in forms, surveys, or applications.

  • Usage information from our website (via cookies and analytics).

4. How We Use Your Information

We use your information to:

  • Provide the services or information you request.

  • Share opportunities, training, or funding that may be relevant to you.

  • Administer membership, events, or grantmaking processes.

  • Improve our website and services.

  • Comply with legal or safeguarding obligations.

We rely on one or more legal bases under UK GDPR: your consent, our legitimate interests, or legal obligation.

5. Who We Share Information With

  • If you submit a service enquiry, we pass your details directly to the organisation you contacted.

  • If you are part of a funded project, we may share information with funders for reporting purposes.

  • We may share data with trusted suppliers who help us deliver our website, events, or communications (e.g. Squarespace, Mailchimp/Brevo, survey tools).

  • We will never sell or swap your data.

  • We may disclose personal information if required by law.

6. How We Keep Information Safe

We use physical, technical, and organisational safeguards to protect your data.
However, the transmission of information over the internet is never completely secure. Once received, we take steps to protect your data and restrict access to authorised staff and volunteers only.

We cannot be responsible for the privacy policies of other websites you may access through links on our site.

7. How Long We Keep Information

We retain personal information only for as long as necessary to provide our services, meet legal obligations, or manage your relationship with us. We may keep some records for longer if required by law or funders.

8. Your Rights

You have the right to:

  • Request a copy of the information we hold about you.

  • Ask us to correct or delete your information.

  • Withdraw consent or object to us processing your data.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at hello@younghf.org.uk.

9. Communications Preferences

You can update how you hear from us at any time by contacting us.

10. Young People Under 18

If you are under 18, please ensure you have a parent or guardian’s permission before providing any personal information. If you are requesting support for a young person, please use an adult’s contact details.

11. Cookies

Our website uses cookies. These are small files placed on your device to help the site function and to understand how it is used.

We use:

  • Strictly necessary cookies – required for the site to function (e.g. logging into the portal).

  • Analytics cookies – provided by Squarespace and Google Analytics, to understand website traffic and usage. Data is anonymised and not shared for commercial purposes.

  • Third-party cookies – from services like YouTube or social media if content is embedded.

You can manage or disable cookies through your browser settings or via our cookie banner. More detail is in our Cookie Policy.

12. Contact Us

If you have any questions about this policy or how your data is used, please contact us: